Missing tokens from the bridge

Looking for some help. Used the fuse bridge to convert 4bnb into fuse . The transaction is shown as completed in explorer but no fuse tokens have arrived in my wallet. Any ideas?
First time on this protocol and want to stake.

Any chance you can send an email with you transaction to hello@fuse.io and we will check this out?

Same here for ERC20 Fuse to Native Fuse. Please help.